Our Shipping Policy
**Christmas Shipping Update**
The festive season is here, and with it comes extra‑busy courier networks!
Our freight partners have advised us to expect possible delays of up to 3 working days as we get closer to Christmas.
To give your order the best chance of arriving before the big day, we recommend placing it by 15th December.
We’ll do our very best to dispatch all orders promptly, but with the high volumes couriers are handling, a little extra patience may be needed.
Thank you for your understanding, and for shopping with us this holiday season!
Get in early to avoid disappointment, and we’ll make sure your goodies are on their way in good time.
Shipping
We aim to dispatch orders within 1-2 working days. You’ll get an email from us once it’s been dispatched that has your courier tracking link.
We use Post Haste as our courier partner. Average delivery times are.
North Island – 1-2 working days
South Island 2-3 working days
Waiheke, Stewart & Great Barriers Islands – 2-3 working days
If it’s heading to a Rural Delivery address please allow 2-3 extra working days on top of those time frames
Shipping rates are:
North Island Urban - $10.00
North Island Rural - $15.00
South Island Urban- $12.00
South Island Rural - $19.00
Waiheke Island & Stewart Island - Please contact info@neatdrinks.co.nz to get delivery rates.
All orders are insured. If your order turns up damaged email info@neatdrinks.co.nz and we will get that replaced.